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Bug Reporting

Reporting Bugs

All reasonable effort has been taken to test Keynote Manager and make it a stable, reliable system. However, as we have limited system configurations to test on, there may be bugs remaining. In order to help us improve the program for all users, please report all bugs you discover to us with as much information as possible.

By going to About->Report a Bug or Idea for Improvement (either on the main menu of Keynote Manager or the Revolution Design tab for Keynote Manager + ) Keynote Manager will open your default email program and start an email to the appropriate address. If you use the bug reporting option, a list of information we would like to have is automatically placed in the body of the email If you are emailing manually, please fill this email with the bug info and send it to us.*

The following is a list of information that may be helpful in chasing down bugs:

  • The message given by the program (if any):
  • What you were trying to do or what didn't work like it was supposed to
  • Your operating system and version
  • The version of Keynote Manager you are running (this information will be on the title bar of Keynote Manager)
  • The version of Revit you are currently using

Please also tell us if we may contact you about this problem.

Ideas for Improvement

In order to take advantage of the good ideas that we are sure that users will have regarding this program, we are more than open to suggestions for improvements in the program. If you have an idea for an improvement, please use the above bug reporting process to send us an email with your idea.*

Contacting Revolution Design

If you would like to contact Revolution Design for reasons unrelated to Keynote Manager, you can follow the link to our website on the bottom of the main interface. Alternately, you can go to "About->Contact Revolution Design", which will start your default email program and start an email to Revolution Design.

If you have trouble with the bug reporting system, or the mail editor opened is not the one you use, you can also email us manually or visit our contact page.

 

*While we desire to make this program as good as possible, and will endeavor to make all necessary bug fixes and implement new ideas, Revolution Design, Inc. makes no guarantees about future versions or fixes and reserves the right to make decisions on future development or to halt development as we see fit with no obligation to notify users.